#IDISPLAY CONNECT ERROR INSTALL#

Anti-virus and/or firewall software can sometimes prevent devices from properly connecting to a program.If all suggestions above fail to correct the issue, contact X-Rite Customer Service

#IDISPLAY CONNECT ERROR INSTALL#

If the device still fails to connect, download and install the most current version of X-Rite Device Services (XRD).

If step #3 fails to correct the issue, close the program, unplug the measurement device from the USB, reboot the computer, plug in the USB, and open i1Profiler to test.

If the proper default device is selected and it still will not connect, close the i1Profiler program, unplug the measurement device from the USB port, plug into another USB port (preferably a rear port on a tower…never into a keyboard, monitor, USB extension, or unpowered USB hub), and reopen the i1Profiler program to test.

Make sure that the device is selected as the “Default display device” (i1Display or i1Pro). Do this by returning to the i1Profiler home screen and open “Application Settings” in the lower part of the screen.

Make sure that the specific device is selected as the default display device.

close all programs, reopen i1Profiler, and test. If an i1Profiler user is receiving an 'i1Display not found' or 'i1Pro not found' message when they select the 'Measurement' workflow step, try the following to establish connection to the device:įirst, ensure there are no other programs open that use the i1Display or i1Pro measurement device.

Out of Production Products - Find Your UpgradeĬustomer cannot connect their device to i1Profiler software.

Idisplay connect error